Have a 24/7 Business While Still Leaving a 6 PM
Customers have a high expectation today and they want the benefit of easy accessibility throughout the day. So,...
customer service
customer service
Grow your Business With Great Customer Service
There was a time when customer service existed only for complaint resolution, which was its main function. But...
How Automation Can Improve The Customer Experience
There’s a strain of thought in the business world that automated features can never replace the “human experience”...
Effective Customer Service and Driving Businesses Forward According to CarGuard CEO Trevor Smith
They say “Customer is King” because it is the customer who drives a company’s bottom line. The concept...
6 Ways to Offer Premium Customer Service as an Ecommerce Business
Customer service is extremely important in the day and age we live in today. The relationship between businesses...
Five New Consumer Shifts That Will Last Beyond 2021
Ask people about 2020 and you’ll get mixed responses. We’ve been forced to eat, sleep, think and live...
How You Can Upgrade Your Customer Service Game During COVID-19
Your customers are the key to navigating successfully through and out of COVID-19. Without a steady stream of...
How Your Contact Center Can Become A Customer Engagement Center
Customer call centers have traditionally focused on dealing with customer issues and concerns. Whether it’s a support issue...
Seven Ways To Connect With Customers On A Personal Level
Everyone knows you have to engage customers if you want to keep your business afloat. After all, nearly...
An 8-Step Guide To Creating The Perfect Experience For When Potential Clients Come To Your Business
First impressions always count when you’re trying to impress a potential new client. Their impression of your business...