6 Entrepreneurial Insights Gained Through the Use of Helpdesk Software
A great entrepreneur is always looking to expand their business management skill set and expertise, and understandably so...
customer service
customer service
5 Customer Retention Tips for Every Entrepreneur
Many entrepreneurs work diligently to grow their startups and focus on getting new customers. Unfortunately, many also forget...
Building Your Business: Simple and Sensible Ways to Earn Customer Trust
If you are going to build a business rather than simply do business, this requires you to work...
How Artificial Intelligence is Transforming Customer Engagement and Experience
The rise of Artificial Intelligence (A.I.) is no longer science fiction. Through computer technology (and since the inception...
Back to School Shoppers: How to Get More in 2016
Back to school shopping numbers are expected to make a huge leap this year, jumping close to $8-billion...
Don’t Let Your Costumers Down: 6 Common Mistakes Businesses Make When Implementing and Executing Self-Service Tools
We can all learn from our mistakes. We’d just prefer it if everybody else made them. Fortunately for...
How to Deal With Customers Who’re Always Asking for “Special Deals”
Whether it’s to ask for a special discount or trying to suck an extra product or service out of...
When to Un-DIY Your Customer Service
Good customer service is integral to the growth of just about any business you can name. This can...
Developing Stronger Consumers Relationships on Social Media
Business customer service in Social Media One of the main advantages of social media is the ability to...
How to Garner Customer Loyalty and Trust with These 3 Simple Activities
Gaining 100 loyal fans or clients who always pay on time, read your blogs, interact with your brand...