Jo-Ann Fussell is the CFO and owner/operator of Voice Link, a virtual receptionist company providing the highest quality live answering, order entry, and customer service center services.

Jo-Ann Fussell

How to Answer The Phone (and Other Professional Skills You Missed in School)

Jo-Ann Fussell·November 21, 2022

Your years in school probably meant a lot of studying for math tests and writing an English essay...

Management Personal Development

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Jo-Ann Fussell

How to Answer The Phone (and Other Professional Skills You Missed in School)